98jl Privacy Policy – How We Handle Your Personal Data

When you register an account on 98jl, we collect personal information that is necessary to verify your identity, process your transactions, and keep your account secure. This includes your full name, date of birth, registered mobile number, email address, and a valid government-issued ID for identity verification purposes. We also collect your preferred payment method details — such as your GCash or Maya account number — solely to facilitate deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically collect technical data including your device type, browser version, IP address, and session activity logs to help us detect fraud and maintain platform security. All information collected is stored on secured servers and is handled in accordance with applicable Philippine data privacy regulations.

We may also collect information you voluntarily provide when you contact our support team at [email protected], including the content of your messages and any attachments you send. If you participate in any platform surveys or feedback forms, your responses may be stored and used to improve our services. We do not collect sensitive personal information beyond what is strictly required for account verification and regulatory compliance. You have the right to request a copy of the personal data we hold about you at any time by contacting us directly. We will respond to all verified data access requests within a reasonable timeframe in accordance with Philippine law.

The personal information you provide to 98jl is used exclusively to operate and improve the platform experience for Filipino players. Your identity details are used to verify your account, prevent underage access, and comply with anti-money laundering requirements applicable to online entertainment platforms in the Philippines. Your payment information is used solely to process deposits and withdrawals — we do not store full card numbers or use your payment details for any purpose other than completing your requested transactions. Session and activity data is used to detect suspicious behaviour, protect your account from unauthorised access, and improve platform performance across mobile and desktop devices.

We may use your registered contact details to send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts. We do not send unsolicited promotional messages without your prior consent, and you may opt out of non-essential communications at any time by contacting [email protected]. Your data is never sold, rented, or traded to third-party advertisers or marketing companies. Any internal analysis of platform usage data is conducted on an aggregated, anonymised basis and cannot be used to identify individual players. Our goal is to use your data only in ways that directly benefit your experience on the 98jl platform.

98jl does not sell or share your personal information with third parties for commercial purposes. However, there are limited circumstances in which your data may be disclosed to authorised parties. Our payment processing partners — including GCash and Maya — receive only the minimum information required to complete your requested transaction, and they are bound by their own privacy and security obligations. We may also share data with regulatory authorities or law enforcement agencies in the Philippines if we are legally required to do so, such as in response to a valid court order or regulatory investigation.

In the event that 98jl undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that process. In such cases, we will notify affected players and ensure that the receiving party maintains equivalent data protection standards. Our internal team members who have access to player data are limited to those whose roles require it — such as account verification staff, fraud prevention teams, and customer support agents. All staff with data access are bound by confidentiality obligations and receive regular training on data handling best practices. We take every reasonable step to ensure your information is accessed only by those who genuinely need it.

As a registered player on 98jl, you have clear rights over the personal information we hold about you. You may request access to your data at any time, and we will provide you with a summary of what we hold and how it is being used. If any of your personal details are inaccurate or outdated, you have the right to request a correction, and we will update our records promptly upon verification. You also have the right to request the deletion of your personal data, subject to any legal or regulatory obligations that require us to retain certain records for a specified period under Philippine law.

If you wish to close your 98jl account and have your data removed from our active systems, please contact [email protected] with your account details and a clear request for deletion. We will process your request within a reasonable timeframe and confirm once your data has been removed from our active databases. Please note that some records — such as transaction histories — may be retained in archived form for regulatory compliance purposes even after account closure. You also have the right to withdraw consent for any non-essential data processing at any time without affecting the legality of processing that occurred before your withdrawal. For any questions about your data rights, our support team is available to assist you.

98jl uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for core platform features such as keeping you logged in during your session and remembering your language and display preferences. These cookies do not collect personally identifiable information and are necessary for the platform to operate. We also use analytics cookies on an anonymised basis to understand how players navigate the platform, which pages are most visited, and where technical issues may be occurring — this helps us prioritise improvements.

You can manage your cookie preferences through your browser settings at any time. Disabling essential cookies may affect the functionality of certain platform features, including the login and deposit processes. We do not use third-party advertising cookies or allow external ad networks to place tracking cookies on the 98jl platform. Any analytics data collected through cookies is processed in aggregated form and is not linked to your individual account or identity. If you have questions about how cookies are used on the platform, please refer to the FAQ page or contact us at [email protected].